Privacy Policy & Data Protection
Last Updated: October 2026 • Starlink Outage Map (starlinkoutagemap.com)
1. Core Privacy Philosophy & Zero PII Architecture
Starlink Outage Map (starlinkoutagemap.com, "we", "us", or "our") operates strictly under the principle of Data Minimization (GDPR Art. 5). Our platform does NOT require user registration, account logins, passwords, email addresses (unless voluntarily subscribing to outage alerts), social network logins, physical residential street addresses, or government IDs.
All outage monitoring, outage maps, latency charts, and troubleshooting directories are accessible without creating any personal user profile.
2. GPS & Geolocation Data Processing Notice (Strictly On-Demand)
To provide precise crowdsourced telecommunication diagnostics, our application offers an optional "Use My GPS" feature on outage reporting forms. We process location data under strict privacy safeguards:
- Explicit User Trigger (Voluntary Consent): Geolocation is never requested, read, or sniffed automatically in the background. The HTML5 Geolocation API is invoked only after the user explicitly clicks the "Use My GPS" button.
- Single-Use Execution (No Route Tracking): Location coordinates are queried exactly once at the moment of submission to identify the nearest satellite coverage beam/grid and city. We do NOT perform continuous GPS tracking, persistent location polling, or geofencing.
- Spatial Disaggregation & Zero Personal Identity Linkage: Coordinates are processed into city/postal-code centroids and anonymous GIS heatmap dots. They are never linked to any real name, phone number, MAC address, or residential door number.
- Manual Alternative: Users who decline browser location permission can freely type their general city name or 5-digit postal code manually without any functional penalty.
3. Cookies, Local Storage & Advertising Disclosures
We use client-side storage technologies to ensure platform reliability and support free access:
| Type | Name / Provider | Purpose | Category |
|---|---|---|---|
| First-Party Storage | theme_preference, lang_preference | Remembers dark/light mode and selected UI language. | Strictly Essential |
| First-Party Session | outage_reported_[city] | 60-second rate-limiting token to prevent duplicate accidental report submissions. | Strictly Essential |
| Third-Party Cookies | Google AdSense / DoubleClick | Serves contextual and personalized ads to fund independent infrastructure. | Advertising |
| Third-Party Cookies | Amazon Associates Affiliate Tag | Attributes hardware accessory referral purchases without recording personal identity. | Affiliate Tracking |
Google AdSense & Advertising Partner Disclosures (GDPR / ePrivacy):
Google and its certified advertising partners use cookies to serve ads based on a user's prior visits to this website or other websites on the Internet. Google's use of advertising cookies enables it and its partners to serve ads based on your visits to our site and/or other sites across the web. To learn how Google uses information from sites or apps that use their services, visit How Google uses information from sites or apps that use our services (policies.google.com/technologies/partner-sites).
Managing and Opting Out of Advertising Cookies:
- Users may opt out of personalized advertising by visiting Google Ad Settings.
- You can also opt out of participating third-party vendor advertising cookies via the Network Advertising Initiative (NAI) or Your Online Choices (EDAA).
4. Amazon Associates Affiliate Disclosure
Starlink Outage Map is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com and affiliated international Amazon stores.
As an Amazon Associate, we earn from qualifying purchases. This comes at zero additional cost to you. Product recommendations (such as 12V DC power converters, POE injectors, ethernet adapters, and roof mounts) are selected objectively based on Starlink hardware technical specifications.
5. Outage & Speed Test Telemetry Processing and Retention
To advance satellite internet transparency and research low-Earth-orbit (LEO) constellation resilience, our platform processes crowdsourced outage filings and speed test diagnostic telemetry under strict data minimization standards:
A. Outage Incident Telemetry
Outage reports capture general issue classifications (e.g., total disconnection, degraded speeds, searching), coarse geographical centroids (metropolitan area or 5-digit postal code), and timestamp. These records are aggregated to detect regional disruptions and are never linked to personal account identities.
B. Starlink Speed Test Data Ingestion & Retention Policy
When a user runs our Starlink Speed Test diagnostic utility, the platform records only non-PII physical RF performance attributes:
- Physical Performance Metrics: Download throughput (Mbps), upload bandwidth (Mbps), round-trip ping latency (RTT in ms), and packet jitter (ms).
- Equipment & Environmental Factors: Terminal hardware model (e.g., Standard Gen 3, Starlink Mini, Actuated Gen 2, High Performance), service tier category, sky obstruction clearance level, and coarse weather classification.
- Geographic Aggregation Centroid: Selected metropolitan city area (e.g., Seattle, London, Tokyo).
- Client-Side Local Storage (5 Recent Tests): Your 5 most recent speed tests are stored exclusively within your web browser's private
localStoragecache (starlink_speedtest_my_history_v1). This cache is never accessible to other websites, is never shared with third-party advertisers, and can be purged instantly by clicking "Purge Local Cache". - Server Database Persistence & Anonymization: Ingested telemetry is stripped of precise IP addresses and browser fingerprints before storage. Records are utilized solely for computing public city medians.
- Bypass / VPN Test Isolation: Tests performed with the bypass or VPN channel enabled are explicitly flagged (
test_method=bypass) and are permanently excluded from entering public city median aggregates. - Sample Size Quorum (n ≥ 30): Public city performance medians are displayed only after a city reaches at least 30 self-reported Starlink speed tests. Cities with fewer than 30 samples display "Not enough tests yet" with zero synthetic numbers.
All research outputs consist exclusively of statistical aggregates (e.g. "Tokyo recorded a self-reported Starlink median download of 194.2 Mbps across 45 subscriber tests") and never contain individual personal records.
6. GDPR (EU/UK) & CCPA/CPRA (California) Rights
Under global privacy legislation including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA):
- Right to Know & Access: You have the right to request disclosure of categories of data collected.
- Right to Deletion: You may request the deletion of any crowdsourced report filed from your network IP.
- Do Not Sell My Personal Information: We do not sell personal consumer identification records to third-party data brokers.
For privacy inquiries or deletion requests, contact our compliance team at compliance@starlinkoutagemap.com.